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Knowledge & Content Management


Properly managed intangible assets like knowledge, content, and relationships ranks among an organization's most fertile assets.

Knowledge has become one of the few true sources of differentiation between organizations. Successful organizations use and reuse their intellectual capital. A firm that can harness, manage, and continually create organizational and staff knowledge enjoys a significant competitive advantage. A knowledge management process closely aligned with an informed strategy gives an organization the power to apply the right knowledge at the right time.

CampusMobility bases its knowledge management philosophy on a few key components: an economic model; non-anonymous data representation; proactive, real-time knowledge capture; client-focused, open participation design; and a flexible, powerful, extensible data model.

Streamlining the management of online content saves organizations both time and money. Web-based applications offer non-technical administrators unprecedented control and flexibility in managing content, in turn expediting updates and eliminating redundant tasks.

Customer relationships are at the center of every company. Positive customer relationships lead to high market penetration and retention. By understanding the behaviors and patterns of its customers, an organization can better anticipate and respond to their needs. With our input, our clients improve their customers' experiences to build profitable, long-term customer relationships.

For our Higher Education clientele, this translates into better relationships between faculty and students, and improved satisfaction throughout the educational experience. Up to date content, immediate feedback, user tracking and trend reporting, and easy-to-use management tools are of utmost importance in this environment, and CampusMobility handles these needs through it's best-in-class products and services.

KNOWLEDGE, CONTENT, AND RELATIONSHIP MANAGEMENT SERVICES

  • Intranet needs analysis and development planning
  • Internal communications
  • Intranet development and management
  • Online/Wireless course development and collaborative education
  • User Relationship Management
  • User-interface development for disparate environments
  • Content delivery solution for handhelds
  • Custom market research and external analysis